FAQ
Lead Capture Automation FAQ
These answers explain common requirements, integrations, automation options, and delivery considerations for lead capture automation projects.
Can website form leads go directly into CRM? +
Yes. Website forms can send leads directly into CRM records with source tracking, assignment rules, reminders, and notifications.
Can Facebook leads be routed automatically? +
Yes. Facebook leads can be routed to CRM users, tagged by campaign, sent to WhatsApp follow-up, and included in reports.
What happens after a lead is captured? +
The workflow can assign the lead, notify the team, create reminders, send follow-up messages, and update reporting dashboards.